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+2 votes
1.3k views
in Q2A Core by
Recently my website doesn't send any Email to users.

What could I do?!
Q2A version: 1.7.1
by
This could be a server issue. Did you check mail log? I recently got an issue with ipv6 and had to force ipv4 in my postfix mail server.
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What do you mean by "recently"? Did it work before? If so what changed, did you update Q2A? If you haven't changed anything with Q2A then it's a problem with your hosting.
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@arjunsuresh
I contact my server and they told me it is not a server issue.
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@scott
I mean it doesn't work from 4 days ago. I just installed some plugins. But even after uninstalling the plugins the problem exists. Please help me.
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@arjusuresh @scott
Mass mailing is working but other emails doesn't work like registration email, answer to your question comment to your question ...
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Do you get any error in your server log ?
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Are you sure you didn't turn off one of the options for sending emails?
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@Ami no there is nothing.
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@scot
Today everything works well!
I dont know maybe it was a server issue!?
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@scot @ami @arjusuresh
My problem solved after restarting the smtp of server.
Thank you all.

1 Answer

0 votes
by

I think you are facing SMTP problem in your cPanel.

Know here to fix this problem:

https://www.youtube.com/watch?v=0A4VLHHrYuk

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