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I have a site hosted on bluehost.com and the option send private message doesn't work well. when I try to send there is an error message Server Error Occured. Please try again. Anyone has idea or solution for this?

PS. I asked support from bluehost but they said they don't support for third-party software.
by
I'm with bluehost, send private message feature works fine. just check your QA settings.
by
the feedback form is working well except the PM and Notifications. I also tried to create an email address for administrative notification but it didn't work. please guide me what setting do i need to implement.
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Have you set valid email for below two fields.

go to admin->emails

1. Sender address for all administrative messages:

2. Email address for admin messages (not shown to users):
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Yes i created an email address no-reply@samnour.net and put it there. i wonder if i also need to do other thing.

1 Answer

0 votes
by
Is your host cappable of sending emails? Because for now PM's are just that, emails. :)

If you just have a free plan, probabily you can't send mails. That happens to prevent spammers.
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can you help telling how to check it. and even mail notification doesn't work also. thanks in advance.
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Just ask your host support if you can send emails. They should tell you. :)
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yes i already asked and they said it is support. so what to do next?
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That's strange. If you can send mails, this seems a bug. I don't know, because this never happened to me.Are you sure it isn't sending mails to the SPAM list?
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Yes i'm sure that it is not sent out to inbox nor spam.
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