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hi all,

i had taken a linux shared hosting on godaddy.com. i followed all the steps while installing the version 1.6.3

but i am getting the error "Table 'databasename.qa_options' doesn't exist". i had tried for almost 7- 8 times but i am keep on getting the same error on the click of button "create database including user management"


please advice its really frustating now. if require i can share my godaddy cpanel credential. please help.



robin das - 9768540930
Q2A version: 1.6.3
Did you copy in the plugin folder any external plugin before installing ?
I had the same problem. The reason was I did not enter server host correctly in config file. After I corrected it is now working fine. Give correct infomations to db table, db name and specially sever host name. To find correct server host name contact the Godaddy support team.
edited by
As the error message says, it cannot find the table. So the database config might be wrong.

PS: I would not go for godaddy if it comes to hosting. Only if it is a small simple project, that can be slow...
I think that if you do not enter a correct server host you cannot connect to the db either...
Here the connection to the database has been *successfully* established, and a query is being executed (but the query does not find a table).
Here's a link to a similar issue :
No external plugins must be "installed" before initializing the q2a database
Another possible thing to check is that the database *user* has all the necessary grants : "create table", and so on.
But in this case in the error_log there should be another error too (before this one)..... .

1 Answer

–2 votes

the issue is that the server is not allowing to create tables through web. so i hosted in local and copied the tables in the hosting server and it solved.
@robindas, glad to know you've solved your issue.
But I've not understood your problem and how you solved it.
What do you mean with : "the server is not allowing to create tables through web"  ? How did you "copy" your tables ?